
Apps Privacy & Policy
At Netregy Systems, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you share with us when interacting with our business via Facebook Messenger.
1. Information We Collect
When you communicate with us through Facebook Messenger, we may collect the following types of information:
a. Personal Information: This may include your name, email address, phone number, or other personal details provided by you during the chat.
b. Messages and Content: We collect the content of your messages, inquiries, and any other communication you have with us through Facebook Messenger.
c. Device and Usage Information: Information about the device you are using, your IP address, and how you interact with our Facebook Messenger bot or representatives.
2. How We Use Your Information
We may use the information we collect for the following purposes:
a. To Respond to Inquiries: We use your information to respond to your messages, answer questions, and provide the services or information you have requested.
b. Customer Support: Your chat data may be used to improve our customer service experience.
c. Marketing and Promotions: With your consent, we may send you promotional messages or updates about our products and services.
d. Improving Our Services: We may analyze your interactions to improve our services, communications, and the functionality of our Messenger bot.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
a. Service Providers: We may share your information with trusted service providers who assist us in operating our Facebook Messenger services, provided they agree to keep this information confidential.
b. Legal Obligations: We may disclose your information if required by law or in response to valid requests by government authorities.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Security of Your Information
We implement a variety of security measures to protect your personal information. However, no transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights concerning your personal information:
a. Access: You can request access to the personal information we have collected about you.
b. Correction: You can request the correction of inaccurate or incomplete information.
c. Deletion: You can request the deletion of your personal data, subject to legal obligations.
d. Opt-Out: You can opt out of receiving promotional messages at any time by following the instructions provided in our communications.
7. Third-Party Links
Our Facebook Messenger chat may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date. Please review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Netregy Systems Sdn Bhd
+603-80842200
enquiry@netregy.com
By using our Facebook Messenger chat, you agree to this Privacy Policy. If you do not agree, please refrain from using this service.