Question 1

What is the default IP of S-Series VoIP PBX?

Accepted Answer

The default IP of S-Series VoIP PBX is 192.168.5.150.

Question 2

Why do I get a 'Your connection is not private' error when accessing the S-Series VoIP PBX?

Accepted Answer

The 'Your connection is not private' error in browsers like Chrome is caused by an SSL error. The S-Series VoIP PBX uses HTTPS protocol for login with a local IP address, but SSL certification authorities don’t issue certificates for local IP addresses. You can safely proceed to visit the link. If you want an SSL certificate, you need to bind a domain or public IP to the S-Series PBX and obtain the certificate from a certification authority, which may involve a fee.

Question 3

What is the default username and password of the administrator account in S-Series VoIP PBX?

Accepted Answer

The default administrator account in S-Series VoIP PBX is “admin” and “password”. And for better security, we highly suggest that you change the default password after your first login.

Question 4

How to change the password of the administrator account?

Accepted Answer

Please click

and go to “My Settings” and change the password after you log in the Web GUI.

Question 5

How to log in the Extension User Web Interface?

Accepted Answer

Input the PBX’s IP address and use the username and password to login. The username and default password are “extension number (e.g. 1000)” and “pass + extension number (e.g. pss1000)”.
We highly suggest that you change the default password in extension edit page after your first login.

Question 6

How to change the default password of the user account?

Accepted Answer

Go to Settings → PBX → Extensions and change the “User Password” in the extension edit

Question 7

What can I do if I forgot my password?

Accepted Answer

You could click “Forgot Password?” on the login page to reset your password.
The prerequisites for this feature are:
1. The account is tied to an email address. If you are the administrator, you can configure by clicking 
 
and “My Settings”.

Frequently asked questions

What is the default IP of S-Series VoIP PBX?

Why do I get a 'Your connection is not private' error when accessing the S-Series VoIP PBX?

What is the default username and password of the administrator account in S-Series VoIP PBX?

How to change the password of the administrator account?

How to log in the Extension User Web Interface?

How to change the default password of the user account?

What can I do if I forgot my password?

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