Frequently asked questions

The default IP of S-Series VoIP PBX is 192.168.5.150.

The 'Your connection is not private' error in browsers like Chrome is caused by an SSL error. The S-Series VoIP PBX uses HTTPS protocol for login with a local IP address, but SSL certification authorities don’t issue certificates for local IP addresses. You can safely proceed to visit the link. If you want an SSL certificate, you need to bind a domain or public IP to the S-Series PBX and obtain the certificate from a certification authority, which may involve a fee.

The default administrator account in S-Series VoIP PBX is “admin” and “password”. And for better security, we highly suggest that you change the default password after your first login.

Please click https://static.wixstatic.com/media/undefined and go to “My Settings” and change the password after you log in the Web GUI. https://static.wixstatic.com/media/undefined

Input the PBX’s IP address and use the username and password to login. The username and default password are “extension number (e.g. 1000)” and “pass + extension number (e.g. pss1000)”. We highly suggest that you change the default password in extension edit page after your first login.

Go to Settings → PBX → Extensions and change the “User Password” in the extension edit https://static.wixstatic.com/media/undefined

You could click “Forgot Password?” on the login page to reset your password. The prerequisites for this feature are: 1. The account is tied to an email address. If you are the administrator, you can configure by clicking https://static.wixstatic.com/media/undefined and “My Settings”.