The default IP address is 192.168.5.150.

The default user name and password of TG Series are: Username: admin Password: password

Please check this configuration guide.

Please check this configuration guide.

Please check this configuration guide.

Please check this configuration guide.

Please check this configuration guide.

TG Series supports OpenVPN. Please click the how-to guide.

Yes, you can send SMS on TG Series Web GUI. The sent SMS can be checked on “Outbox” page.

Yes, you can send SMS to multiple destinations on TG Series Web GUI. You can type multiple desired numbers as the destination or simply click “Add Contacts” to select the contacts.

Yes, you can check the received SMS on TG Series “Inbox” page.

TG Series supports 7-bit ASCII and 16-bit unicode encoding scheme. The system recognize the characters and switch the encoding scheme automatically. The maximum number of characters is 300 no matter which encoding scheme is used.

Yes, you can send USSD via TG Series Web GUI.

Yes, you can. Please check this guide.

Yes, it does. Please check this guide.

Check the configuration on TG Series. 1) Check if the GSM trunk status is Ok on TG Series. 2) Check if the Calling Code, Destination, Port are correct on Send SMS page. If all the configurations are correct, please check if the SIM card is out of credit.

To prevent damage to the SIM card, please power off the device before inserting the SIM card to TG Series. Insert the SIM card with the angled corner in first and the contact area facing down.

The balance of the SIM card can be obtained by the following methods: 1) Send SMS. Please contact the GSM service provider to get the message format, which is used to recharge the SIM card. Choose the related GSM port, set the service provider”s service number as destination and enter the message on “Send SMS” page, then click “Send” to send the SMS. 2) Send USSD. Please contact the GSM service provider to get the USSD command, which is used to recharge the SIM card. Enter the USSD command on the “USSD” page, click “Send” to send the USSD. 3) Make a call to the GSM Service Provider. Contact the service provider and provide the SIM card information to them, they will help you recharge the SIM card.

Yes, it is possible to power off individual GSM channel via TG Series Web GUI. Go to Gateway->Mobile List, and select the desired GSM trunk, click “Power off” and then you can remove or insert the SIM card in the selected channel.

No, you cannot change the IMEI code.

The GSM trunk signal strength is shown on TG Series “Trunk Status” page.

The volume can be adjusted on individual GSM trunk. The option “RxGain” for receive volume, and “TxGain” for transmit volume. Increasing the RxGain value means that the VoIP party hears a bigger voice. Increasing the TxGain value means that the GSM party hears a bigger voice. Please note that the volume changes may affect the DTMF detection on GSM trunks. Please change the settings carefully and ensure that the DTMF detection is not affected.

Yes, you can enable two stage dial on the “IP to Mobile” route. TG will answer the call from VoIP party first, a dial tone will be heard when TG answers the call, then you can dial a number through one of TG Series’s GSM trunks.

Yes, you can balance outgoing calls through the TG Series by creating a mobile group and choosing the strategy as “Balance”. Select the mobile group as “Call Destination” on the “IP to Mobile” route. The system will then use the least utilized GSM trunk for outgoing calls.

Yes, you can select the desired GSM trunk on “IP to Mobile” route.

Yes, you can configure the “Outbound Dial Pattern” on “IP to Mobile” route to achieve this.

The default mode is two stage dial when you call in TG, so you hear a dial tone once the call is answered by TG. You need to do a second dial operation to call the VoIP server. If you don”t like it this way, you can configure the “Hotline” on “GSM to IP” route. Enter the one number from the VoIP server as “Hotline “. When you call in TG, the call will directly go to the VoIP server.

Yes, you can configure the single call max duration and the monthly max call duration for a SIM card on the GSM Trunk edit page.

TG Series supports GSM and the frequency range is 850/900/1800/1900MHz. CDMA is also supported and the frequency 800 MHz. So is 3G UMTS with frequency 850/1900 MHz, 850/2100 MHz, 900/2100 MHz supported.

No, this is not supported on TG Series. You cannot have Internet access from the SIM cards.

Please check the configuration guide.